HELPING CREATE A WORKPLACE THAT IS TOO GOOD TO LEAVE
ABOUT C4 CONSULTANCY
We partner with health care organisations to improve quality, culture and performance through better workforce engagement and leadership confidence with critical conversations.
Your levers for change will be both unique and universal but we use the 4 C’s; Connection, Composure, Clarity and Communication to enhance the chemistry of your team.
THE UNSEEN KILLER IN
HEALTHCARE ORGANISATIONS
Could a lack of a clinical leadership pathway be the unseen killer for workforce engagement, performance and resilience in your department or unit?
It was 1989 in a Neurosurgical ward at St. Vincent’s hospital in Melbourne and I remember smoke billowing from the balcony into the main ward area. Hard to believe these days but in the 80’s, smoking was the allowed in the ward. We erected signs over patients beds when Oxygen was used, ‘No smoking, Oxygen in use’. On nights, it was even considered Ok to smoke around the nurses desk. We would sit around and smoke whilst filling in charts and in between doing the ‘obs’.
Hilarious right?
We didn’t question it, it was the accepted norm. Just like a clinical pathway is. Just like a leadership program isn’t.
Hospitals today don’t have consistent clinical leadership support or pathway. In the future we will look back at this like the smoking norms of the 80’s with disbelief.
Our medical system is accepting what corporate organisations are not. Emotional intelligence which are real skills in knowing how to manage others emotions and helping develop your team and change practices in a way that brings them along will be the norm in the future but its essential now. We need to keep our staff in our units operating at high levels and good staff are leaving.
Clinicians are way behind corporate organisations in the way they support their leaders and staff with expert support.
The higher one advances up the organisation, the more important EI becomes in a clinical context. Clinically you can be on point, but you may be missing the knowledge and competency to lead your team.
The most successful emerging leadership models effectively address the shift from a culture of physicians and nurse leaders as lone healers to a culture of collaboration and interaction.
OUR SERVICES
Leadership
Results in health care come from leaders knowing how to engage their team and empowering them to uphold clinical standards.
Emotional Intelligence
Leaders only get things done by working with others. The myth that leaders are born and not made sets our team leaders up for failure.
Debriefing
Psychological first aid and can help normalise the individuals experience and will turn off their stress response a little so they can tap into their innate resilience.
Speaking
Transform culture with ideas that inspire change from within.
Communication & Culture
At our core we are social creatures, we want to get along and aspire to do a good job. Working from a vision, values and agreed standards are essential but often forgotten about.
Resilience and Wellbeing
With the right strategy and information it is possible to face stressful circumstances and become stronger.
Peer Supporter
Peer supporters are an essential part of your workforce as they can be a great source of comfort, support for management around workforce wellbeing and a source of referrals to EAP.
TESTIMONIALS
BLOG & UPDATES
Increase the feeling of being supported at work
Workplaces are feeling the heat— tight deadlines, doing two peoples jobs and front facing staff are dealing with ‘difficult conversations’ and stressed and traumatised clients.
Mental health hazards
I have so many great memories nursing in Melbourne at St. Vincents Hospital. The old Florence Nightingale wards that had lead light window at one
Standing up for yourself in meetings
Feel helpless and unseen sometimes despite being great at your job? Last week, as groups were discussing a question I posed at the Women in
PEOPLE I'VE WORKED WITH
