HELPING CREATE A WORKPLACE THAT IS TOO GOOD TO LEAVE

ABOUT C4 CONSULTANCY

We partner with organisations to improve quality, culture and performance through better workforce engagement, wellbeing and leadership confidence with critical conversations.

Your levers for change will be both unique and universal but the key focus is to lead well and to be well. This improves client and patient outcomes as well as making your workforce your star recruiters. 

Workplace mental health and performance is in your hands.

In the medical field, universal precautions are using gloves and other protective measures. Gloves protect them from getting infected by the patients, and they are used when approaching all fluids before determining the hazard level. 

Being a trauma informed organisation and helping your team be stress hardy= the new universal precautions. 

We need to just assume that all individuals have a history of trauma and could be at risk of vicarious trauma or at risk of being highly stressed from work. 
This act will reduce the possibility of triggering and re-traumatising your team members and will keep you compliant with the international standard for managing psychological health at work. 

 

Australia is a trailblazer in legislating that Psychosocial risks are as important to prevent as physical risks. 

This means that workplaces now have to confidently identify and assess workplace emotional and social hazards despite their complex, everchaning and subjective nature. 

Psychological safety and trust needs to be present in workplaces and leaders need to know HOW to create this, especially when the team may be at risk of vicarious trauma and deal with difficult and vulnerable clients, patients or students. 

Workplace health and wellbeing needs to be a strategic priority. In fact, it is law to make it so. 

The wave is building: increased risk and reactivity post-pandemic

Pre 2020, 7-19% of workers who experienced workplace trauma go to develop PTSD. 

The Mental Health Index reveal that the risk of PTSD is up 121% since 2020- a 35% jump. 

People’s resilience is going down. 

 

To lead from the front, organisations must acknowledge that they receive $2.30 benefit for every $1 spent on workplace health. 

PwC Australia 

From a business perspective, ISO 45oo3’s best practice recommendations offer many potential business gains. 

Training your leadership team to Lead Well and your team to Be Well will open doors to a better workplace for people and keep the workplace in alignment with the Work safe Psychosocial legislation. 

The opportunity

Professional helper and their supervisors are the most at risk

Mental health conditions now make up 10.5% of serious worker’s compensation claims in Australia- a 97.3% increase in a decade.

  • 75% of teachers report symptoms of Vicarious Trauma
  •  Half of healthcare workers report feeling burned out in 2023
  • Lawyers have up to a 70% risk of Vicarious trauma
  • 54% of team members in Australian study report feeling burnout
  • 66.8% of leaders are burnout & 20.5% intend to quit.
The organisation is responsible for this according to ISO: 45003

OUR SERVICES

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Leadership

Results in health care come from leaders knowing how to engage their team and empowering them to uphold clinical standards.

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Emotional Intelligence

Leaders only get things done by working with others. The myth that leaders are born and not made sets our team leaders up for failure.

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Debriefing

Psychological first aid and can help normalise the individuals experience and will turn off their stress response a little so they can tap into their innate resilience.

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Speaking

Transform culture with ideas that inspire change from within.

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Communication & Culture

At our core we are social creatures, we want to get along and aspire to do a good job. Working from a vision, values and agreed standards are essential but often forgotten about.

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Resilience and Wellbeing

With the right strategy and information it is possible to face stressful circumstances and become stronger.

Peer Supporter

Peer supporters are an essential part of your workforce as they can be a great source of comfort, support for management around workforce wellbeing and a source of referrals to EAP.

TESTIMONIALS

BLOG & UPDATES

Trauma sticks

I cringe to admit that straight out of university, I would balk when people talked about an event that traumatised them. Like a divorce, bring

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PEOPLE I'VE WORKED WITH