Emotional intelligence (EI) or Emotional Quotient (EQ) is considered to be one of the most advantageous characteristics in a leader. In health care EI is found to be useful in leading teams, creating a safe inclusive environment and allowing a safe channel for effective feedback and influencing in changing initiatives.
To change a behaviour it is good to collect some data and the TTI Emotional Quotient™ we use gives a 13-page report. This healthcare leadership friendly EQ profile is a simple yet powerful emotional intelligence assessment designed to get results.
It measures 5 areas and gives a score on how actively you use the skills. What I like about this tool it has a no blame approach that fits with my values. It shows how active you are in each area. I’ve tested some people and they may have a low score, indicating they don’t use that skill but it doesn’t mean that they can’t. There is something in the way of them using it and through coaching, I get to uncover what that is and then assist them. That is why the tool itself isn’t the answer, and coaching needs to help those who may need to develop in this area.
The 5 areas assessed are:
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